Our commitment to your satisfaction
Effective Date: January 1, 2026
At MEADOW CHARM GIFT LLC, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and refunds policy to ensure your peace of mind.
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
We offer a full 30-day return window from the date of delivery. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange.
In order to exercise your right to cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail at contact@meadowcharmgift.com
Send us an email at contact@meadowcharmgift.com with your order number and reason for return. We'll provide you with a return authorization and instructions.
Securely package the items in their original packaging if possible. Include all tags, labels, and any accessories that came with the product.
Send the package to our returns address using a trackable shipping method. You are responsible for the cost of return shipping.
Once we receive and inspect your returned items, we'll process your refund within 30 days. The refund will be issued to your original payment method.
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
In order for the goods to be eligible for a return, please make sure that:
You are responsible for the cost and risk of returning the goods to us.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If you'd like to exchange your item for a different size, color, or style, please follow the same return process and indicate your preference for an exchange in your email. Exchanges are subject to product availability.
If the exchanged item costs more than the original purchase, you'll need to pay the difference. If it costs less, we'll refund the difference to your original payment method.
If you receive damaged or incorrect items, please contact us immediately at contact@meadowcharmgift.com with photos of the damage or error. We will arrange for a replacement or full refund at no additional cost to you.
Please report any issues within 48 hours of receiving your order.
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at contact@meadowcharmgift.com
Email: contact@meadowcharmgift.com
Address: 1012 Marquez Place, Ste. 106-B Santa Fe, NM 87505 United States
Business Hours: 9 AM - 5 PM (Monday - Friday)
Customer Support: We typically respond to return inquiries within 24 business hours.
This Returns and Refunds Policy was last updated on January 1, 2026.